Skip to content

Privacy policy

The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site about the personal data we collect and the following information, where applicable:

  • The personal data we collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of site users;
  • Site cookie policy.

This privacy policy operates in parallel with the general terms and conditions of use of our site.

Applicable laws

This policy complies with the laws set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.
For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state legislation will apply. If we find any inconsistencies, we will amend our policy to comply with the relevant law.


Users agree that by using our site, they consent to :

  • The terms and conditions set forth in this Privacy Policy;
  • The collection, use and storage of the data listed in this policy.

Personal data we collect

Automatically collected data

When you visit and use our site, we may automatically collect and store the following information:

  • IP address;
  • Location;
  • Hardware and software details;
  • Links a user clicks while using the site;
  • Content that users consult on your site.

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

  • First and last name;
  • Email;
  • Phone number.

This data may be collected when you complete an information form.
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you in advance.

How we will use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We do not use your data beyond what we disclose.
The data we collect automatically is used to improve user experience, advertising preferences and marketing profiling.
The data we collect non-automatically is used for communication purposes.

With whom we share personal data


We may disclose to any member of our organization such user data as is reasonably necessary to carry out the purposes set out in this policy.

Third parties

We may share user data with third party partners only to help us achieve the purposes set out in this policy.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

  • If required by law;
  • If required for any legal proceedings;
  • To prove or protect our legal rights;
  • To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long we store personal data

User data will be kept for 24 months after the last communication.
We will ensure that users are notified if their data is retained for longer than this period.

How we protect your personal data

The personal information we collect is stored in a secure computer environment.
We ensure the security of your confidential information by integrating appropriate technologies according to the best practices in use at the time of collection.
While we take every reasonable precaution to ensure that our user data is secure and that users are protected, there is always a risk of harm. The Internet as a whole can be, at times, insecure, and so we are unable to guarantee the security of user data beyond what is reasonably practical.


For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.
You may choose to withdraw or modify your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have given us reasonable notice.

How to modify, delete or contest collected data

If you wish to have your information deleted or modified in any way, please contact our Privacy Officer here :

Cookie policy

A cookie is a small file stored on a user’s hard disk by the website. Its purpose is to collect data relating to the user’s browsing habits.
We use the following types of cookies on our site:

  • Functional cookies

We use them to memorize all the selections you make on our site so that they can be saved for future visits.

  • Analytical cookies

This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.

  • Targeting cookies

These cookies collect data on how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.
You can choose to be notified each time a cookie is sent. You can also choose to disable cookies entirely in your web browser, but this may reduce the quality of your user experience.

Third-party cookies

We may use third-party cookies on our site to monitor user preferences and tailor ads around their interests.


This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by e-mail of changes to this policy.

An Act to modernize the protection

As part of the new Act to modernize legislative provisions on the protection of
In accordance with the provisions of Bill 25, which comes into force on September 22, 2022, we are pleased to appoint Nathalie Boudreau as the person responsible for the protection of our customers’ personal information. Nathalie Boudreau’s responsibilities will include

  1. In the event of a confidentiality incident involving personal information :
    • take reasonable steps to reduce the risk of harm being caused to the persons concerned and to prevent further incidents of a similar nature;
    • notify the Commission d’accès à l’information (“CAI”) and the person concerned if the incident presents a risk of serious harm;
    • keep an incident log, a copy of which must be sent to CAI on request.
  2. Comply with the new framework for disclosing personal information without the consent of the person concerned for the purposes of study, research or statistical production, and as part of a commercial transaction;
  3. Conduct a Privacy Impact Assessment (“PIA”) before disclosing personal information without consent for study, research or statistical purposes;
  4. Disclose any verification or confirmation of identity using biometric features or measurements to CAI beforehand.

Here are the contact details of the person in charge:


Update: October 06, 2023

Play Video